Silkpay fuels growth at Monge Pharmacy with Alipay+ & WeChat Pay

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Located in downtown Paris, Monge Pharmacy has become a must-visit shopping spot for Asian tourists in France. The store is dedicated to offering high-quality products and great service to international customers.

To make payments easier for Asian visitors, Monge Pharmacy has teamed up with Silkpay, one of Europe’s leading cross-border payment platforms. With Silkpay’s PAX A920 Pro POS terminals, the pharmacy now supports Alipay+ and WeChat Pay, which brings customers a faster and more convenient payment experience.

This article shows how Silkpay helps Monge Pharmacy and other travel retail businesses in Europe attract and serve more Asian customers by adding popular Asian payment methods, while also helping them grow their global reach and reputation.

Reaching high-potential Asian customer

By using Silkpay’s POS payment solution, Monge Pharmacy can now easily accept popular e-wallet payments from 16 Asian countries and regions, including China, South Korea, Thailand, Malaysia, and Singapore, all through a single terminal. Whether customers choose Alipay, WeChat Pay, KakaoPay, or other regional wallets, they can pay using the methods they know best.

This solution not only fully meets the payment habits of Asian tourists but also connects Monge Pharmacy to over 2 billion e-wallet users through the Alipay+ global network. With an easy, low-cost setup, Monge can now reach more high-potential Asian customers, which helps boost both shopping confidence and sales conversion rates.

By offering payment methods familiar to travelers, Monge Pharmacy has made the cross-border shopping experience smoother and more comfortable than ever. Whether customers come from Tokyo, Seoul, or Bangkok, they can enjoy a payment experience in Paris that feels just like home. 

This not only removes barriers to cross-border payments but also reinforces Monge Pharmacy’s reputation as a trusted, welcoming shopping destination for international visitors.

Taking customer experience to the next level

Powered by Silkpay’s PAX A920 Pro POS terminal, customers can easily complete payments by simply scanning with their mobile wallet, no manual input or complicated steps needed. This simple and user-friendly process speeds up checkout by more than 30% compared to traditional methods, cutting wait times and improving overall efficiency.

At the same time, visitors can pay instantly in their home currency without the need to exchange euros, enjoying transparent rates and secure transactions. The entire process is fast, smooth, and truly borderless; customers can pay anywhere, with complete confidence.

“For Asian customers, the real appeal lies in being able to pay with familiar methods and see transparent, visible exchange rates. Our goal is for every international customer to enjoy the same payment convenience in Europe as they do at home,” said the Silkpay Operations Lead.

Advancing global services

By leveraging Silkpay’s cross-border payment solutions, Monge Pharmacy has not only simplified transaction processing and centralized payment management but also introduced remote payment link distribution, which provides a more flexible payment experience for customers with different needs.

For customers requiring remote payments, Monge Pharmacy can easily send secure PayByLink payment links through the POS terminal, their Silkpay merchant account, or directly share a merchant QR code. Customers can complete their payments without visiting the store; the process is both convenient and secure.

This remote payment feature gives Monge Pharmacy greater flexibility and allows it to serve specific customer groups or special scenarios, such as advance medication orders or purchases on behalf of overseas family and friends. With this convenient solution, Monge Pharmacy not only enhances customer satisfaction but also further optimizes the cross-border payment experience.

Silkpay empowers payment upgrades in Europe

As a cross-border payment integrator with strong roots in the European market, Silkpay is committed to connecting local merchants with global consumers. Its one-stop payment solutions not only simplify transactions but also improve merchants’ efficiency and competitiveness in today’s digital marketplace.

By integrating major Asian e-wallets such as Alipay, WeChat Pay, Kakao Pay, Touch ’n Go and more, along with global payment methods like Visa, Mastercard, Apple Pay, and Google Pay, Silkpay provides secure, intelligent, and fully compliant cross-border payment solutions for European retailers.

Whether in offline stores or online shops, merchants can easily offer multi-currency payment options to meet the diverse needs of international customers.

Silkpay offers customized solutions for merchants with varying budgets and requirements; merchants can select integration options based on their specific needs: 

Online stores (Online payments): 

• Plugin and API Integration: Alipay+, WeChat Pay, Visa, Mastercard, Apple Pay, and Google Pay are the ideal payment solutions we offer.

• PaybyLink integration: Send secure payment links to your customers and let them complete the payment with their preferred payment method.

• QR code: Let your customers scan your QR code online and securely pay in a few seconds even in distance.

Offline merchants (In-person payments): 

• POS machine integration: Alipay+, WeChat Pay, Visa, Mastercard, CB, UnionPay Yunshanfu, Apple Pay, and Google Pay.

• Silkpay app integration (Silkpay app + SoftPos): Alipay+, WeChat Pay, UnionPay Yunshanfu, Visa, Mastercard.

• QR Code integration: Alipay+, WeChat Pay.

Through this payment bridge, Silkpay is empowering European retailers to achieve digital transformation, making “shop globally, pay seamlessly” a reality.

Conclusion

From the streets of Paris to customers across Asia, payments know no borders, yet service always carries warmth. Silkpay is proud to support Monge Pharmacy by providing advanced cross-border payment solutions, creating a more convenient and personalized shopping experience for international visitors.

Looking ahead, Silkpay will continue partnering with more European merchants and using payment as a bridge to connect consumers around the world. We are committed to delivering intelligent and internationalized payment solutions that allow merchants to easily reach overseas customers, and improve customer satisfaction by truly achieving borderless cross-border shopping.

About the author: Silkpay

Based in Paris, Silkpay provides omnichannel and secure payment solutions to help physical stores and e-commerce in Europe and the Americas accept more than 30 of the world's most popular payment methods: Visa, Mastercard, CB, UnionPay, Alipay+, WeChat Pay as well as Asia-Pacific’s major e-wallets.

Silkpay is a winner of the LVMH Innovation Award. The company was also selected as a finalist for the "Money 20/20" Best Startup and in the "MPE Berlin” Startup Awards. Silkpay also won the "Best Fintech" awards from Capgemini and BPCE.

Silkpay helps merchants deliver the smoothest payment experience to their customers. We are a talented and international team driven by a single goal: to improve the customer experience and make payments simple and secure.