+ How to create a Visa payment account?
To open an Visa payment account (in-store, online or both) with Silkpay, you will be asked to send us the documents in the list below:
- Your company’s registration certificate
- The articles of association (signed and sealed)
- Identification documents and proofs of address (administrative invoice for example) dating from less than three months of legal representative and shareholders (holding > 10% of capital or voting right)
- The company’s bank account number
Please contact us if you are an association or an auto-entrepreneur or if you have any questions about the documents to provide.
+ Is there any fee for opening an account?
We do not charge any account opening or maintenance fees. You can start accepting Visa payment today for free. Our service is non-binding. You can stop the contract whenever you want at no extra cost.
+ Does visa payment support refunds?
Yes. Through our payment system, our merchants can autonomously make refunds partially or totally on their transactions. They can just log in to their backoffice and make a refund.
+ How can merchants accept visa cards at the physical store?
We offer multiple options for merchants to accept Visa in physical stores. Adding a Visa logo to a physical store can attract more customers with the strong brand effect of Visa.
POS terminal: Allow customers to check out quickly and securely with a Visa card or other smart device which supports Visa payment. Through a POS terminal, customers can insert their card to make a payment or just hover it over for contactless payment.
Also, customers can now use their smartphones directly without installing any app. The smartphone devices that visa cooperates with are: Apple pay, Google pay, Samsung pay.
Cashier software:Manage your business easily while providing customers with more convenient payment options.
+ How can merchants accept visa cards online?
We offer to our merchants different methods for Visa integration in their online store:
API: With an API integration, all the payment process is done within your website. Your client will not be redirected to external pages to complete the payment. Furthermore, you will have full control over your payment pages even in design. This eliminates the risk of abandoned carts and payment error for external factors. Our merchants get access to our documentation for a Visa API integration as well as a customer service available to answer any questions.
Paybylink: Is the easiest way to accept payments from your clients, merchants don’t need an online store. The merchant simply sends a link to his clients to complete their payment. Learn more about Paybylink payment method.
- Payment plugin: Silkpay offers 2 payment plugins for e-commerce merchants: PrestaShop and WooCommerce. Discover our payment plugins.
+ What is the pricing for Visa payment?
Please contact our team to give you the pricing for the Visa payment method and precise if it’s for your physical store, e-commerce or both.